OL2000: (IMO) Deleting IMAP Message Does Not Remove It from Server
Article ID: 195371
Article Last Modified on 9/29/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195371
NOTE: These procedures only apply if you have installed Outlook with the Internet Mail Only option. To determine your installation type, click
About Microsoft Outlook on the
Help menu. If you have the Internet Mail Only option installed, you see "Internet Mail Only".
For information about the differences between Microsoft Outlook and Microsoft Outlook Express e-mail clients, click the following article number to view the article in the Microsoft Knowledge Base:
257824 OL2000: Differences Between Outlook and Outlook Express
SYMPTOMS
When you delete a message from a Microsoft Outlook 2000 folder, a line may
appear through the message, but the message may remain in the folder's
message list, even if you quit and restart Outlook.
CAUSE
This behavior occurs if your incoming mail server is an Internet Mail
Access Protocol (IMAP) server.
RESOLUTION
To remove deleted messages from an Outlook IMAP folder, follow these steps:
- Click the folder from which you want to remove deleted messages.
- On the Edit menu, click "Purge Deleted Messages."
NOTE: You cannot undelete a message once you purge deleted messages.
Additional query words: OL2K
Keywords: kbprb KB195371