OL2000: All Contacts Display the Same E-mail Name
Article ID: 195323
Article Last Modified on 10/9/2003
APPLIES TO
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195323
SYMPTOMS
When you view your Contacts folder in Microsoft Outlook 2000 using the
Address Card view, each contact may appear to have your e-mail address.
CAUSE
The Address Card view is corrupted.
RESOLUTION
To resolve this issue use the /cleanviews command line switch.
To run the /cleanviews command-line switch, follow these steps:
- Exit Outlook.
- On the toolbar click Start, and then click Run.
- In the Open dialog box, type Outlook, a space, and then /cleanviews.
Example: Outlook /cleanviews
- Click OK.
When Outlook starts, the Address Card view displays the correct e-mail
address for each contact.
MORE INFORMATION
This problem only occurs when viewing your Contacts folder with the
Address Card view. Other views show the correct e-mail address for each
contact.
REFERENCES
For more information on using command line switches, please see the
following article in the Microsoft Knowledge Base:
197180: OL2000: Additional Command Line Switches
Additional query words: 2000 email
Keywords: kbprb KB195323