KB195304 - XFOR: Lsdiavm.exe Process Terminates with a Dr. Watson

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

   Component: Exchange PROFS Connector

   File Name     Version
   ------------------------
   Lsdiavm.exe   5.5.2443.0
   Lsvmhc.dll    5.5.2443.0
   LSCPS.DLL     5.5.2443.0

SYMPTOMS

FramePtr RetAddr Param1 Param2 Param3 Function Name 0012fd24 002d4131 00711ae0 00711ef0 0012fd54 LSVMHC!ZIP5Data::writeCRNptrs+0x36 0012fda4 002d337e 00711ef0 0070a4e0 0012fde0 LSVMHC!ZIP5Data::buildCRON+0x1e1 0012fde8 00406f82 0070a4e0 00c1a498 00c1a270 LSVMHC!ZIP5Data::build+0xee 0012fed8 0040507f 0070a4e0 00c1a270 00000000 LSDIAVM!sendZIP5+0x182 0012ff08 00404e1d 00404350 00000000 00000000 LSDIAVM!outputZIP5+0x24f(...) 0012ff0c 00404350 00000000 00000000 00000000 LSDIAVM!outputVM+0xd 0012ff20 004039d3 00000000 00000000 007074b4 LSDIAVM!transformDIAtoOVM+0x30 0012ff34 1000739d 00000000 0040cb40 007075c0 LSDIAVM!DIAOVMHandleInQItem+0x73 0012ff50 00401c30 0070a380 77f64a89 00140548 LSCPS!EventManager::process+0x11d 0012ff6c 004013bc 0040b8ef 00000004 00700180 LSDIAVM!runApp+0x380(...) 0012ff70 0040b8ef 00000004 00700180 00700350 LSDIAVM!main+0x1c 0040cb40 00000000 00000000 00000000 00000000 LSDIAVM!mainCRTStartup+0xff(...)

RESOLUTION

STATUS

XFOR: Lsdiavm.exe Process Terminates with a Dr. Watson

SYMPTOMS

CAUSE