KB195260 - Maxtech 33.6 Voice/Fax Detected as Archtek SmartLink 33348T

Article ID: 195260

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition

This article was previously published under Q195260

If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:

http://support.microsoft.com/default.aspx/w98?sid=460

SYMPTOMS

When you install a Maxtech 33.6 Voice/Fax Plug and Play modem, it may be incorrectly detected as an Archtek SmartLink Modem 33348T modem.

CAUSE

This behavior occurs because Windows 98 does not provide support for Maxtech 33.6 Voice/Fax Plug and Play modems. Since both modems use the same chip set, the Maxtech 33.6 Voice/Fax Plug and Play modem is detected as an Archtek SmartLink Modem 33348T modem.

RESOLUTION

To resolve this behavior, contact Maxtech Technical Support to obtain an updated setup information (.inf) file that provides support for a Maxtech 33.6 Voice/Fax Plug and Play modem.

Keywords: kbhardware kbprb KB195260