Knowledge Base

OL97: Invalid Page Fault in Ole32.dll Opening Contacts Folder

Article ID: 195209

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q195209

SYMPTOMS

When you click the Contacts folder in Microsoft Outlook 97, you receive the following error message:
OUTLOOK caused an invalid page fault in module OLE32.DLL

RESOLUTION

You can prevent this from happening by using the /CleanViews command-line switch to start Outlook.

MORE INFORMATION

To use the /CleanViews command-line switch to start Outlook, follow these steps:
  1. Click Start, and then click Run.
  2. In the Open box, type

    outlook /cleanviews

    and click OK.
NOTE: A space character precedes the forward slash (/) character.

Additional query words: IPF GPF

Keywords: kbprb KB195209


Send feedback to Microsoft

© Microsoft Corporation. All rights reserved.