Mailto link starts Lotus Notes instead of Outlook
Article ID: 195177
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Office Outlook 2003
- Microsoft Outlook 2002 Standard Edition
- Microsoft Outlook 2000 Standard Edition
This article was previously published under Q195177
SYMPTOMS
When clicking Mailto links, Lotus Notes starts instead of Microsoft
Outlook.
CAUSE
Lotus Notes is set as the default mail program in Internet Explorer, or in
the Mailto protocol, or in the Notes.ini file.
RESOLUTION
Ensure that the program options are set correctly in Microsoft Internet
Explorer to start Outlook.
Ensure that the Mailto protocol is set correctly to start Outlook.
Ensure that the Notes.ini file is set correctly to start Outlook.
Additional query words: OL2K ol2002 ol2003 launch
Keywords: kb3rdparty kbprb KB195177