SBS: Uninstall of Exchange 5.5 Error: Entry Point Not Found
Article ID: 195120
Article Last Modified on 8/6/2002
APPLIES TO
- Microsoft BackOffice Small Business Server 4.5
This article was previously published under Q195120
SYMPTOMS
Microsoft BackOffice Small Business Server includes Microsoft Exchange
Server 5.5 along with Service Pack 2 for Exchange. If you attempt to
uninstall Exchange Server, the following error message appears:
Entry Point Not Found
The procedure entry point UIDecodeEUC_KR@24 could not be located in the
dynamic library GAPI32.dll.
CAUSE
When you uninstall, Exchange Server setup is run from the CD and all system
files are in the same directory as Setup.exe. As a result, setup will load
Gapi32.dll from the CD instead of using the one from the hard disk drive.
Because the files are not identical (the one on the hard disk drive is the
SP2 version and the one on the CD is the SP1 version), the error noted
above is displayed.
RESOLUTION
To work around this problem, rename or move Gapi32.dll from the
c:\Winnt\System32 folder, and then copy Gapi32.dll from the compact disc to
your hard disk drive using the following command:
copy drive:\server\setup\I386\gapi32.dll c:\winnt\system32
:
drive is letter of your CD-ROM drive.
STATUS
Microsoft has confirmed this to be a problem in BackOffice Small Business
Server version 4.5.
Additional query words: smallbiz
Keywords: kbbug kbpending KB195120