MSPS: Cannot Play List of Speed Dial Entries from Handset

RESOLUTION

To resolve this issue, rename the category to its default name, and then quit and restart Microsoft Call Manager. To do this, follow these steps:

1. Click Start, point to Programs, and then click Microsoft Call Manager.
2. On the Phone tab, click Speed Dial, and then click Rename Categories.
3. Rename the category to its default name, and then click OK.
4. Click Options, and then click Exit Microsoft Call Manager.
5. When you are prompted if you are sure you want to quit Microsoft Call Manager, click Yes.
6. Restart Call Manager.