Article ID: 195041
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Second Edition
This article was previously published under Q195041
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SYMPTOMS
When you print a document that contains the euro symbol, the euro symbol
may not be printed.
CAUSE
This behavior can occur for either of the following reasons:
- The font used to format the euro symbol is not available on the computer that prints the document.
- The printer driver substitutes a font that does not support the euro symbol.
This problem has been observed with the following printers and drivers:
- Hewlett-Packard LaserJet 4, 5, and 6, using Printer Control Language (PCL)
- Hewlett-Packard LaserJet 4, 5, and 6, using PostScript (PS)
- Lexmark Optra C PS
RESOLUTION
To work around this behavior, use the appropriate method:
Format the Euro Symbol to Use a Common TrueType Font
Format the euro symbol by applying a common TrueType font that contains
the euro symbol (such as the Arial, Courier New, or Times New Roman font).
Configure Your Printer Driver to Use TrueType Fonts
- Click Start, point to Settings, and then click Printers.
- Right-click the printer you want to modify, click Properties, and then click the Fonts tab.
- Click a different TrueType font option.
- Click OK, and then close the Printers window. Test to determine if the issue has been resolved. If the problem persists, repeat steps 1-4 and select a different font option in step 3.
Additional query words: HWPRNTS character
Keywords: kbprb kbprint KB195041