HomePub: General Protection Fault When You Select Thumbnail
Article ID: 195003
Article Last Modified on 1/20/2001
APPLIES TO
- Microsoft Graphics Studio Home Publishing 99
This article was previously published under Q195003
SYMPTOMS
While you are using Microsoft Home Publishing 99, you may receive
a "general protection fault" error message if you click a thumbnail
preview while you are creating a Paper Project.
CAUSE
This behavior can occur if both of the following conditions are true:
- A Matrox Impression, Millennium, or Mystique display adapter is
installed in your computer.
- You are using an outdated video driver for the display adapter.
RESOLUTION
To resolve this issue, download and install the latest video driver for
your display adapter from the following Matrox Web site:
MORE INFORMATION
Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.
The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.
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Keywords: kberrmsg kbprb kbdisplay KB195003