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CG3: Clip Gallery Opens Slowly Applying SR-2 Patch

Article ID: 194992

Article Last Modified on 8/18/2005

APPLIES TO

This article was previously published under Q194992

SYMPTOMS

Depending on the speed of your computer, Clip Gallery may take as long as half a minute to load after you apply the Microsoft Service Release Patch 2 (SR-2) to your Microsoft Office 97 or Microsoft PowerPoint 97 installation.

CAUSE

This problem can occur when you originally installed or updated your Microsoft Office 97 installation with the Service Release 1 (SR-1) Enterprise CD, and then applied the SR-2 patch.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Additional query words: ppt97 97 sr1 sr-1 sr 1 sr2 sr-2 2 powerpnt ppt ppt8 8.0 enterprise CDROM update installing setup patching patched patches

Keywords: kbbug kbnofix KB194992


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