Knowledge Base

Extensions on Terminal Server Install DLLs to Profiles

Article ID: 194977

Article Last Modified on 10/22/2003

Microsoft FrontPage 98 Standard Edition
Microsoft FrontPage 97 Standard Edition

This article was previously published under Q194977

SYMPTOMS

When you install FrontPage and the Server Extensions to Terminal Server, setup returns the following error messages:

Error
The specified module could not be found.

Microsoft FrontPage Server Extensions:
Error reading IIS default Vroot info

The HTTP server was unable to load the ISAPI Application
'C:\Inetpub\wwwroot\_vti_bin\shtml.dll'. The data is the error.

CAUSE

The DLL files that FrontPage installs are installed to profile area of the user logged on, rather than under the C:\Winnt\System directory.

RESOLUTION

With Terminal Server, all software should be installed through the Add/Remove Programs wizard as follows:

Click Start, point to Settings, and click Control Panel.
Double-click Add/Remove Programs.
Click Install.
Click Next.
Click Browse and go to the executable that installs the program.
Click OK.
Click Next and make sure that "All users start with common application settings" is selected.
Click Next. (The program will now install.)

NOTE: If the program asks you to restart the computer, do not click OK until you complete the following:
1. In the Add/Remove Programs wizard click Next and Finish.
2. Click OK to restart the computer (if required).

MORE INFORMATION

Terminal Server supports multiple desktops. When you are logged on locally (as a user) and you install new software, Terminal Server assumes you are installing the software for your use only. Key DLLs are often installed to your profile area. If you are logged on, then the software works correctly. However, other users will receive the error messages mentioned in the Symptoms section of this article.

Installing FrontPage by using Add/Remove Programs in Control Panel, gives you the option "all users start with common application settings." This option allows everyone access to the applications when they are installed.

Additional query words: Setup Terminal Server shared profile

Keywords: kbprb kbpending KB194977