Knowledge Base

XFOR: Permissions Not Properly Set by the LinkAge Directory Exchange Agent on New Mailboxes

Article ID: 194959

Article Last Modified on 10/28/2006

LinkAge Message Exchange 3.2

This article was previously published under Q194959

SYMPTOMS

When LinkAge Directory Exchange Agent (DXA) creates an Exchange Server mailbox, permissions for the associated Windows NT account are not set properly to use this mailbox. The user may see an error similar to the following:

Unable to open you default e-mail folders. You do not have permission to log on.

CAUSE

The DXA is not passing the proper flags to associate an existing Windows NT account to the newly created mailbox.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

Component: Linkage

   File Name     Version
   -----------------------
   LSDXAMEX.EXE  981020

STATUS

Microsoft has confirmed that this is a problem in LinkAge Message Exchangeversion 3.2.

Keywords: kbhotfixserver kbqfe kbbug kbpending KB194959