PI: Problems printing to Canon MultiFunction Devices or Printers
Article ID: 194879
Article Last Modified on 7/2/2007
APPLIES TO
- Microsoft Picture It! 99 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft PhotoDraw 2000 Standard Edition
- Microsoft PhotoDraw 2000.2 Standard Edition
This article was previously published under Q194879
SYMPTOMS
When you attempt to print from Microsoft Products listed above to a Canon printer, the printer prints a 1/2 inch colored strip and ejects the sheet. The
printer continues printing 1/2 inch per page, until the print job is
cancelled.
CAUSE
The Canon printer drivers 2.11 and earlier are not fully compatible with
Windows 98
RESOLUTION
Canon has acknowledged this to be a problem. Canon has updated drivers
(version 2.11 or later) available for downloading from the following Canon
World Wide Web site:
The third-party contact information included in this article is provided to
help you find the technical support you need. This contact information is
subject to change without notice. Microsoft in no way guarantees the
accuracy of this third-party contact information.
Additional query words: faq publisher photodraw
Keywords: kbprb KB194879