Error: "No Transport Provider" Trying to Send Mail in Terminal Server
Article ID: 194878
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Outlook 97 Service Pack 1, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 97 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Outlook 98 Standard Edition, when used with:
- Microsoft Windows 98 Standard Edition
- Microsoft Windows NT 4.0
This article was previously published under Q194878
SYMPTOMS
Outlook 98 and Outlook 97
When Outlook is configured for Internet mail, sending mail with this
service you will receive a non-delivery report (NDR) stating, "No transport
provider was available for delivery to this recipient. The service is
installed but doesn't show up in Tools/Check for new mail on..."
CAUSE
Outlook clients need to create an RHC file in the %systemroot%\system32
directory. The complete filename for the RHC file is:
MSIN****RHC
where **** is going to be a different number for each user.
The default permission on the System32 directory is:
Everyone Read (RX)
Change this to:
Everyone Change
and uncheck:
Replace permissions on Subdirectories and Replace permissions on
existing files.
RESOLUTION
Changing the permissions on the System32 directory to Everyone Change
(RWX)(RWX) will allow users when running Outlook to create these files.
STATUS
This behavior is by design.
Additional query words: Windows NT Terminal Server kbDSupport terminalsrv
Keywords: kbprb KB194878