Slow Shutdown When Pressing the Power Button on Your Computer
Article ID: 194877
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q194877
If this article does not describe your hardware-related issue, please see the following Microsoft Web site to view more articles about hardware:
SYMPTOMS
When you attempt to shut down your computer by pressing the computer's
power button, your computer may not shut down immediately.
CAUSE
This behavior can occur if all of the following conditions exist:
- Your computer has a sound card that uses Windows Driver Model
(WDM) drivers.
- You have configured the power button to shut down the computer in
your computer's CMOS settings.
RESOLUTION
To work around this problem, shut down your computer by clicking Start,
clicking Shut Down, clicking Shut Down, and then clicking OK.
STATUS
Microsoft has confirmed this to be a problem in Windows 98.
Additional query words: w98shutdown
Keywords: kbenv kbhardware kbprb KB194877