Knowledge Base

X400: Message Containing ISO 6937 Body Part Is Not Delivered

Article ID: 194854

Article Last Modified on 10/30/2006

Microsoft Mail Gateway to X.400 3.2

This article was previously published under Q194854

SYMPTOMS

When you send a message that contains an ISO 6937 body part from Microsoft Mail for PC Networks to a foreign system through the Microsoft Mail Gateway to X.400, the foreign system may not deliver the message.

CAUSE

This problem occurs when the Microsoft Mail Gateway to X.400 does not properly encode the encoded information type (EIT) for ISO 6937.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   File Name      Version
   ----------------------
   X400gate.exe   3.2.1

This hotfix has been posted to the following Internet location as X400gy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

Keywords: kbbug kbfix kbqfe KB194854