Knowledge Base

PC Rmt: Remote Mail Client Cannot Address Local FFAPI Gateway PO

Article ID: 194853

Article Last Modified on 10/30/2006

Microsoft Mail Remote 3.0 for MS-DOS

This article was previously published under Q194853

SYMPTOMS

Users do not see the local users of their own FFAPI gateway postoffice.

CAUSE

The FFAPI postoffice is not defined as an external postoffice in the Network list as it is the local postoffice.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   File Name   Version
   -------------------
   Mail.exe    3.0.2

This hotfix has been posted to the following Internet location as Remcy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for MS-DOS version 3.0.

Keywords: kbbug kbfix kbqfe KB194853