KB194786 - XFOR: MCIS SMTP Service Strands Messages

Article ID: 194786

Article Last Modified on 3/30/2004

Microsoft Commercial Internet System 2.0

This article was previously published under Q194786

SYMPTOMS

When you use the Simple Mail Transfer Protocol (SMTP) service in Microsoft Commercial Internet System version 2.0 Mail, you may notice stranded messages (.eml files without a corresponding .rtr or .ltr file) in the queue (Inetpub\Mailroot\Queue) directory. This problem may occur with a high volume of mail traffic.

CAUSE

This is caused by two threads trying to simultaneously process the same message.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT version 4.0. For more information, please see the following article in the Microsoft Knowledge Base.

152734 How To Obtain the Latest Windows NT 4.0 Service Pack

STATUS

Microsoft has confirmed this to be a problem in Microsoft Commercial Internet System (MCIS) version 2.0. This problem was first corrected in Windows NT 4.0 Service Pack 4.

Keywords: kbbug kbfix KB194786