Knowledge Base

Modem Call Cancellation Timeout Value Defaults to 55 Seconds

Article ID: 194748

Article Last Modified on 11/1/2006


APPLIES TO


This article was previously published under Q194748

SYMPTOMS

After you change the default value of the "Cancel the call if not connected within <XX> secs" check box on the Connection tab in the Modem tool in Control Panel, the Modemlog.txt file still shows the modem's S7 register set to 55 seconds. Regardless of the value you enter, the value is still set to 55 seconds.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the Microsoft Knowledge Base:

152734 How to Obtain the Latest Windows NT 4.0 Service Pack


STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.

MORE INFORMATION

The minimum value for this field is 55 seconds. Any number less than that results in the modem's S7 register being set to 55 seconds. To set the register to a value greater than 55 seconds, apply Windows NT 4.0 Service Pack 4 to the computer before changing the default value.

Additional query words: RAS DUN timeout

Keywords: kbhotfixserver kbqfe kbbug kbenv kbfix KB194748