Knowledge Base

PC WRmt: Remote Mail Errors Using Custom Script

Article ID: 194735

Article Last Modified on 10/30/2006

Microsoft Mail Remote 3.2

This article was previously published under Q194735

SYMPTOMS

The Windows Remote client does not respond to incoming calls using custom script.

CAUSE

The Windows client is not making proper use of the Waitrsp command in the modem script.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   File Name     Version
   ----------------------
   Msrmttr.dll   3.2.4012

This hotfix has been posted to the following Internet location as Remcy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for Windows version 3.2.

Keywords: kbbug kbfix kbqfe KB194735