Knowledge Base

PC Rmt: Attachments from MAC Clients Show Garbage File Names

Article ID: 194733

Article Last Modified on 10/30/2006

Microsoft Mail Remote 3.0 for MS-DOS

This article was previously published under Q194733

SYMPTOMS

When MS-DOS remote mail users receive attachments from a Macintosh user, the file names are illegible.

CAUSE

The Remote client is missing the MAC Binary code.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression-tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   File Name   Version
   -------------------
   Mail.exe    3.0.1

This hotfix has been posted to the following Internet location as Remcy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/pcmail-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Remote for MS-DOS version 3.0.

Keywords: kbbug kbfix kbqfe KB194733