Blue Screen in KMODE_EXCEPTION_NOT_HANDLED with Compaq Driver
Article ID: 194680
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
This article was previously published under Q194680
SYMPTOMS
When running NetMeeting 2.0 or 2.1 with Enable Sharing turned on, Windows
NT will display a blue screen when any window is minimized after a reboot.
The following error message will occur:
STOP 0x0000001E
KMODE_EXCEPTION_NOT_HANDLED
Address fef65475 has base at fef62000 - CPQDISP.DLL
CAUSE
This problem occurs with the Compaq 5436/5446 Graphic Adapter display
driver.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: hang crash dump
Keywords: kbhotfixserver kbqfe kbbug kbfix KB194680