Unable to Install Printer Drivers in Other Languages
Article ID: 194508
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Workstation 4.0 Developer Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
- Microsoft BackOffice Server 4.0
- Microsoft BackOffice Small Business Server 4.0
- Microsoft BackOffice Small Business Server 4.0a
This article was previously published under Q194508
SYMPTOMS
If you attempt to install a Windows NT 4.0 PCL, postscript, or plotter
driver, you may receive the following error:
Printer settings could not be saved. The specified Print has been
deleted.
CAUSE
The printer driver you are attempting to install is in a language different
from the operating system (for example, a Chinese driver into a Japanese
Windows NT installation).
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Keywords: kbbug kbfix KB194508