Knowledge Base

XADM: NDR When Message Contains 8-Bit Subject

Article ID: 194505

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition
Microsoft Exchange Server 5.5 Service Pack 1

This article was previously published under Q194505

SYMPTOMS

When you use the Microsoft information store version 5.5.2402.0 or later, and message contains an 8-bit subject, it may be returned with a non-delivery report (NDR). If the message is delivered to users on the same server, this never happens.

CAUSE

There was a failure in mapping the 8-bit character string to a wide- character (Unicode) string.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: Information Store

   File Name    Version
   -----------------------
   Gapi32.dll   5.5.2410.0
   Mdbmsg.dll   5.5.2410.0
   Store.exe    5.5.2410.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5.

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB194505