Knowledge Base

X400: Cannot Send Message with 246-Byte P1 File Through Gateway

Article ID: 194384

Article Last Modified on 10/30/2006

Microsoft Mail Gateway to X.400 3.2

This article was previously published under Q194384

SYMPTOMS

When you attempt to send a message with an associated P1 file that is 246 bytes in size through the Microsoft Mail Gateway to X.400, the message may not be sent successfully and the X.400 log file may contain entries similar to the following:

10:31:24 ERROR 3 (RTS): Sending message 000011D4 failed
10:31:24 ERROR 3 (RTS): Association aborted

The gateway repeatedly attempts to send the message until the gateway is stopped and no other messages are sent during this time. Note that this problem only occurs when you are using version 3.2.11 or later of the X400gate.exe file, but earlier than version 3.2.21.

RESOLUTION

A supported fix that corrects this problem is now available from Microsoft, but has not been fully regression tested and should be applied only to systems experiencing this specific problem.

To resolve this problem, contact Microsoft Product Support Services to obtain the fix. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/default.aspx?scid=fh;EN-US;CNTACTMS

The English version of this fix should have the following file attributes or later:

   File Name      Version
   ----------------------
   X400gate.exe   3.2.21

This hotfix has been posted to the following Internet location as X400gy2k.exe:

ftp://ftp.microsoft.com/bussys/mail/gateways-public/All-Y2K/

STATUS

Microsoft has confirmed this to be a problem in Microsoft Mail Gateway to X.400 version 3.2.

Keywords: kbbug kbfix kbqfe KB194384