MSPS: Incoming Call Disconnected or Call Manager Hangs
Article ID: 194241
Article Last Modified on 7/25/2001
APPLIES TO
- Microsoft Cordless Phone System 1.0
This article was previously published under Q194241
SYMPTOMS
When you use the Microsoft Call Manager answering system, you may
experience any of the following symptoms:
- An incoming call may be disconnected while the Microsoft Cordless Phone
System hardware continues to ring.
- Call Manager may stop responding (hang).
- Features such as voice commands may no longer function.
CAUSE
This behavior can occur if you receive an incoming call while you are
testing the cordless phone handset.
RESOLUTION
To resolve this issue, quit and then restart Call Manager.
STATUS
Microsoft has confirmed this to be a problem in the Microsoft Cordless
Phone System version 1.0.
Additional query words: msphone2 mcps telephone crash freeze
Keywords: kbhardware kbprb KB194241