Cannot Change Windows NT Passwords from Exchange and Outlook Clients

SYMPTOMS

It may not be possible to change a Windows NT password from an Exchange or Outlook client connecting to an Exchange Server located in a cluster server environment. This problem affects clients running on the Win32, Win16, and Macintosh platforms.

When you attempt to change the password from inside one of these clients, you receive the following error messages:

• On the Macintosh client:
  Please enter the AppleTalk Zone of your Microsoft Windows NT Primary Domain Controller.
• After you enter the AppleTalk zone and click OK, the following message appears:
  The Windows NT Domain password could not be changed.
  A required action was not successful due to an unspecified error.
• On Windows NT, Windows 95, or Windows 98:
  The Windows NT Domain password could not be changed.
  A required action was not successful due to an unspecified error.