Article ID: 194168
Article Last Modified on 11/1/2006
APPLIES TO
- Microsoft Windows NT Server 4.0, Terminal Server Edition
- Microsoft Windows NT Server 4.0 Standard Edition
- Microsoft Windows NT Server 4.0 Enterprise Edition
This article was previously published under Q194168
SYMPTOMS
Your computer running both Windows NT Server and the Domain Name Service
(DNS) may receive the following Dr. Watson access violation when you
attempt to use DNS Administrator to change the time-to-live (TTL) of cached
records in a delegating subzone:
Access Violation (0xC0000005), Address: 0x0100bb78 or 0x0100c6c1 on
DNS.exe.
You may also receive this error:
Unable to register record <cached record>. Please correct the record
data and try again.
Following these errors, the DNS server will stop and it will be necessary
to restart the service to resume DNS service.
CAUSE
The delegating DNS server is not authoritative for the cached record. The
delegating DNS server should not be able to change the properties of a
cached record.
RESOLUTION
To resolve this problem, obtain the latest service pack for Windows NT 4.0 or Windows NT Server 4.0, Terminal Server Edition. For additional information, click the following article number to view the article in the
Microsoft Knowledge Base:
152734 How to Obtain the Latest Windows NT 4.0 Service Pack
STATUS
Microsoft has confirmed that this is a problem in Windows NT 4.0 and Windows NT Server 4.0, Terminal Server Edition. This problem was first corrected in Windows NT 4.0 Service Pack 4.0 and Windows NT Server 4.0, Terminal Server Edition Service Pack 4.
Additional query words: NTS DNS Delegation Delegating Delegated Dr.Watson Access Violation Exception
Keywords: kbbug kbfix KB194168