Knowledge Base

ErrMsg: Microsoft Internet Explorer 4.0 Setup - Some Services Could Not Be Started

Article ID: 194113

Article Last Modified on 11/1/2006

APPLIES TO

This article was previously published under Q194113

SYMPTOMS

When you upgrade from Internet Explorer 4.01 or Internet Explorer 4.01 SP1 Beta to Internet Explorer 4.01 SP1 on a Windows NT 4.0-based computer that has Windows NT Service Pack 4 (SP4) and Windows NT Server Option Pack (NTOP) version 4.0 installed, the following error message is displayed:

Microsoft Internet Explorer 4.0 Setup - Some services could not be
started. Setup needs to reboot your system in order to start the
services.

CAUSE

This behavior occurs because the installation of Internet Explorer disables the Protected Storage (Pstore) services and other services that are dependent on Pstore cannot be restarted.

RESOLUTION

To resolve this issue, restart the computer to re-enable the Pstore services.

STATUS

This behavior is by design.

Keywords: kbprb KB194113


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