KB194043 - MacOFF: Some Message Dialog Boxes Do Not Contain Any Buttons

Article ID: 194043

Article Last Modified on 6/12/2007

Microsoft Excel 2001 for Mac
Microsoft PowerPoint 2001 for Mac
Microsoft Word 2001 for Mac
Microsoft PowerPoint 98 for Macintosh
Microsoft Excel 98 for Macintosh
Microsoft Word 98 for Macintosh

This article was previously published under Q194043

SYMPTOMS

Some message dialog boxes that are displayed in the products listed at the beginning of this article do not contain any buttons. For example, the dialog box that asks you whether to save changes when you close a document does not contain any buttons.

CAUSE

This problem occurs if you are running the Kensington MouseWorks Control Panel, version 5.04 or 5.50.

RESOLUTION

Kensington Technology Group has released an update that fixes this problem. To obtain the update, browse to the following Kensington Technology Group Web site:

http://us.kensington.com/html/1461.html

Microsoft provides third-party contact information to help you find technical support. This contact information may change without notice. Microsoft does not guarantee the accuracy of this third-party contact information.

WORKAROUND

To work around this problem, follow these steps:

Point to Control Panels on the Apple menu, and then click Extensions Manager.
Click to clear the Kensington MouseWorks check box.
Click to clear the Kensington Startup check box.
To restart your computer, click Restart.

MORE INFORMATION

The third-party products that are discussed in this article are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, regarding the performance or reliability of these products.

For information about how to contact Kensington Technology Group, click the appropriate article number in the following list to view the article in the Microsoft Knowledge Base:

65416 Hardware and Software Third-Party Vendor Contact List, A-K

60781 Hardware and Software Third-Party Vendor Contact List, L-P

60782 Hardware and Software Third-Party Vendor Contact List, Q-Z

Additional query words: XL98 OFF98 WD98 PP98 blank missing PPT98 WD2001 PPT2001 XL2001 PPT WD XL OFF OFF2001 Word Excel PowerPoint alert button macintosh mac

Keywords: kbprb KB194043