KB193864 - XFOR: Problems with FX!32 and Exchange's cc:Mail Connector

Article ID: 193864

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.0 Standard Edition
Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q193864

SYMPTOMS

When you use Microsoft Exchange Server to send an e-mail message to a Lotus cc:Mail custom recipient, you may get a non-delivery report (NDR) message in your inbox stating:

   -----Original Message-----
   From:   postmaster
   Sent:   Jueves 20 de Agosto de 1998 05:44 PM
   To:   e-mail, Recipient
   Subject:   RE: test

   ***  Disk error in creating message item  ***

CAUSE

This problem is caused by a known bug in FX!32 that causes the cc:Mail connector in Exchange Server to fail while running on an ALPHA server.

The cc:Mail connector uses Lotus' Import.exe and Export.exe, both 16-bit DOS applications. FX!32 is trapping calls made by these two programs and incorrectly generating the NDR back to the end user.

WORKAROUND

To work around this problem, perform one of the following:

Move the cc:Mail connector to an Intel server.

-OR-
Disable or uninstall the FX!32 component.

Additional query words: FX!32, ccmail, NDR, disk error

Keywords: kbprb KB193864