Knowledge Base

WD: General Document Properties Incorrect During Save

Article ID: 193741

Article Last Modified on 8/18/2005


APPLIES TO


This article was previously published under Q193741

SYMPTOMS

When you save a document for the first time and the Prompt For Document Properties option is selected, the General tab of the Document Properties dialog box contains incorrect information or no information at all.

CAUSE

Word fills in the information on the General tab of the Document Properties dialog box before the save actually occurs. For example:

  • When you name a document for the first time, the information on the General tab of the Document Properties dialog box is blank.

    -or-
  • When you perform a Save As operation and rename the document, the information on the General tab of the Document Properties dialog box is from the previous Save.

WORKAROUND

Save your document first, and then check the document properties by clicking Properties on the File menu.

MORE INFORMATION

Word can display the Document Properties dialog box the first time it saves a document. This allows you to type information about the document, such as a title, keywords, or comments.

To set these properties at any other time, click Properties on the File menu.

REFERENCES

131183 OFF95: Location in File Properties Doesn't Display Full Path

167747 WD: Invalid Page Fault Linking Custom Document Property to Empty

137356 WD: "Cannot Retrieve Properties..." or Document Opens Read-Only

138327 WD: Word: Properties Contents Tab Is Blank

155947 WD: Some Document Properties Don't Print

Keywords: kbprb KB193741