Knowledge Base

Disabling Floppy Disk Controller Causes Hang at Shutdown

Article ID: 193677

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q193677

SYMPTOMS

If you disable the Standard Floppy Disk Controller device in Device Manager, your computer may stop responding (hang) when you shut it down. The computer may hang while the shutdown screen is being displayed.

RESOLUTION

To work around this issue, turn the computer off manually after it hangs at the shutdown screen. Doing so should not cause any problems. The Standard Floppy Disk Controller device remains disabled when you restart the computer.

STATUS

Microsoft has confirmed this to be a problem in Microsoft Windows 98.

Additional query words: splash

Keywords: kbenv kbhardware kbprb KB193677