Knowledge Base

OL98: ErrMsg: The Add-In DCCEXT32.DLL Could Not Be Installed

Article ID: 193647

Article Last Modified on 1/12/2000

APPLIES TO

This article was previously published under Q193647

SYMPTOMS

When you start Microsoft Outlook 98, you receive the following message:
The add-in "Dccext32.dll" could not be installed or loaded. An error occured while attempting to open Windows Address Book. Unable to find Wab.dll.

CAUSE

You removed WinFax Pro, and the file named Dccext32.dll, cannot be found.

RESOLUTION

To resolve this problem, follow these steps:
  1. Start Outlook.
  2. On the Tools menu, click Options.
  3. On the Other tab, click Advanced Options.
  4. Click Add-in Manager, in the Add-in list, click to clear the WinFax Pro Add-in. This may appear as DCC Extensions.
  5. Click OK three times to Close.

MORE INFORMATION

WinFax Pro is manufactured by Symantec Corporation, a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Additional query words: 98 startup

Keywords: kberrmsg kbprb KB193647


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