Article ID: 193621
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Outlook 8.0 Exchange Server Edition for Macintosh
This article was previously published under Q193621
SYMPTOMS
When you start Microsoft Outlook for the Macintosh, the following error
message appears:
The application "Microsoft Outlook" could not be opened because
"Microsoft_OLE2--ProgIDFromCLSID" could not be found.
CAUSE
This problem occurs when you use Microsoft Outlook for Macintosh, Exchange
Server Edition, version 8.0, and EPSON Digital Photolab.
WORKAROUND
To work around this problem, remove the file Oless.ppc from the Extensions
folder by doing the following steps.
NOTE: These steps assume that your view settings for folders are as icons.
- On the desktop, double-click to open your hard disk drive.
- Double-click to open the System folder.
- Double-click to open the Extensions folder.
- Resize and move the Extensions folder so you can see the
Extensions(Disabled) folder in the System folder behind the Extensions
folder.
- Drag the Oless.ppc file from the Extensions folder to the
Extensions(Disabled) folder.
- Close all windows. Outlook will now open without the error message.
STATUS
EPSON Photo Sheet Installer is manufactured by EPSON Inc., a vendor
independent of Microsoft; we make no warranty, implied or otherwise,
regarding this product's performance or reliability.
Keywords: kbprb KB193621