Knowledge Base

CD-ROM Drive Is Inaccessible

Article ID: 193620

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95
Microsoft Windows Millennium Edition

This article was previously published under Q193620

SYMPTOMS

When you try to use your CD-ROM, you may be unable to do so.

CAUSE

This issue can occur if your IDE controller cables are not properly connected, for example, if your primary controller cable is incorrectly connected to your secondary controller.

RESOLUTION

To resolve this issue, verify that your IDE controller cables are correctly connected. For information about how to do so, view the documentation included with your motherboard or computer.

Additional query words: 98

Keywords: kbhardware kbprb kbui KB193620