Knowledge Base

Virtual Globe: Administrator Rights Needed on NT-Based Computer

Article ID: 193446

Article Last Modified on 1/23/2007


APPLIES TO


This article was previously published under Q193446

SYMPTOMS

If you attempt to install Microsoft Encarta Virtual Globe on a Microsoft Windows NT-based computer, you may receive one of the following error messages:
You must be an Administrator to install Encarta Virtual Globe 99 on this computer.
Encarta Virtual Globe 1998 Edition requires Administrator privileges to install. Please log on to this machine using an account with administrator privileges, then restart Setup. Setup will now exit.
When you attempt to start Encarta Virtual Globe on a Windows NT-based computer, Dr. Watson may start and you may receive a message stating that an application error has occurred and an application error log is being generated.

CAUSE

This behavior can occur if you do not have Administrator rights on the Windows NT-based computer.

RESOLUTION

To resolve this issue, log off the computer, and then log on to the computer as a user with Administrator rights.

MORE INFORMATION

Encarta Virtual Globe 99 modifies the registry when starting. As a result, you must be an Administrator to start Encarta Virtual Globe 99 on a Windows NT-based computer.

Additional query words: multi multi-media media mm world atlas evg winnt

Keywords: kbenv kberrmsg kbfaq kbprb kbsetup KB193446