Knowledge Base

OnEBill - Active Server Page ( ASP ) Error 0224

PSS ID Number: 193444

Article Last Modified on 1/14/2000

This article was previously published under Q193444

SYMPTOMS

A blank web page with the following error is displayed:
>Active Server Pages error 'ASP 0224'
>Cannot load TypeLib
>/SecurePublic/global.asa, line 9
>Cannot load Type Library specified in the METADATA tag.

CAUSE

This is caused by incorrect NTFS user permissions being assigned to the various OnEBill and Highlander directories.

RESOLUTION

Correctly assign the user Everyone, Administrator, System rights to the various OnEBill directories. Also assign the proxy accounts to the proper Webpage directories. The permissions to be set are as follows (note: r=read-only, f=full):
d:\online id web\Administration\System=HLSysAdmin:r Admin:f System:f<BR/>
d:\online id web\Administration\Program=HLProgAdmin:r Admin:f  System:f<BR/>
d:\online id web\Administration\User=HLUserAdmin:r Admin:f  System:f<BR/>
d:\onebill\Secure\Administration=OnEBillProxy:r Admin:f  System:f<BR/>
d:\onebill\Secure\CSR=CSRProxy:r Admin:f  System:f<BR/>
d:\onebill\Secure\Ops=OpsProxy:r Admin:f  System:f<BR/>
d:\onebill\Secure\CSRSignup=CSRSignupProxy:r Admin:f System:f<BR/>
d:\onebill\Secure\Purchase=HLUserAdmin:r Admin:f  System:f<BR/>
d:\mock_tenant_content\winupdate\secure=WinUpdateProxy:r Admin:f<BR/>
d:\online id web\images  everyone:r Admin:f<BR/>
d:\online id web\include  everyone:r Admin:f<BR/>
d:\online id web\public  everyone:r Admin:f<BR/>
d:\online id web\library  everyone:r Admin:f<BR/>
d:\onebill\secure\images  everyone:r Admin:f<BR/>
d:\onebill\secure\include  everyone:r Admin:f<BR/>
d:\Highlander\BusObjs  everyone:r Admin:f<BR/>
d:\Highlander  everyone:r Admin:f<BR/>
d:\onebill\public  everyone:r Admin:f<BR/>
d:\mock_tenant_content\winupdate\public  everyone:r Admin:f
				

WORKAROUND

None

STATUS

This error is caused by improper setup and the time of installation, or an improper change made post installation.

MORE INFORMATION

None

Steps to Reproduce the Behavior

None

Keywords: kbprb KB193444
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