XFOR: Exchange Notes Connector Hangs If Trace Message Enabled on Notes
Article ID: 193420
Article Last Modified on 10/28/2006
APPLIES TO
- Microsoft Exchange Server 5.5 Standard Edition
This article was previously published under Q193420
SYMPTOMS
When a message is sent from Lotus Notes with trace setting on, the message
causes the Notes conversion process on the Exchange Notes Connector to stop
with errors. This impedes all further messages from moving to Exchange
Server.
CAUSE
The Notes Router generates trace reports back to the Notes Sender. Because
the Name and Address Book indicates that the user is no longer on Notes,
the Trace Report gets forwarded to Exchange Server, regardless of the fact
that it was sent from Lotus Notes in the first place. The Exchange Notes
Connector then stops responding (hangs) on the actual trace report.
WORKAROUND
To work around this problem, do not enable the Trace Entire Path feature
from the Notes client.
STATUS
Microsoft has confirmed this to be a problem in Microsoft Exchange Server
version 5.5.
Keywords: kbbug kbpending KB193420