KB193395 - XFOR: Access Violation Occurs When Stopping Dirsync Service

Article ID: 193395

Article Last Modified on 10/28/2006

Microsoft Exchange Server 5.5 Standard Edition

This article was previously published under Q193395

SYMPTOMS

When you copy a Resync.glb file to the Exchsrvr\Dxadata folder on a Microsoft Exchange Server computer configured as a directory synchronization (dirsync) requestor, and then start the Microsoft Exchange Directory Synchronization service, an access violation may occur if you attempt to stop the Microsoft Exchange Directory Synchronization service while the Resync.glb file is being processed.

RESOLUTION

To resolve this problem, obtain the latest service pack for Exchange Server version 5.5. For more information, please see the following article in the Microsoft Knowledge Base:

191014 XGEN: How to Obtain the Latest Exchange Server 5.5 Service Pack

The English version of this fix should have the following file attributes or later:

Component: DXA

   File Name   Version
   ----------------------
   Dxa.exe     5.5.2393.0

STATUS

Microsoft has confirmed this to be a problem in Microsoft Exchange Server version 5.5. This problem was first corrected in Exchange Server 5.5 Service Pack 2.

MORE INFORMATION

For additional information about using a Resync.glb file with a dirsync requestor, please see the following article in the Microsoft Knowledge Base:

156124 XFOR: How to Use a Resync.glb with an Exchange Requestor

Additional query words: dxa crash av

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB193395