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Encarta Virtual Globe 99: Program Hangs When You Print Article

Article ID: 193370

Article Last Modified on 1/23/2007

APPLIES TO

This article was previously published under Q193370

SYMPTOMS

When you attempt to print an article from Encarta Virtual Globe 99, the program may stop responding (hang).

CAUSE

This behavior can occur if Encarta Virtual Globe 99 is configured to print all linked documents.

RESOLUTION

To resolve this issue, follow these steps:

  1. Open an article you want to print from Encarta Virtual Globe 99.
  2. On the Options menu, click Print.
  3. Click to clear the Print All Linked Documents check box, and then click OK.

MORE INFORMATION

Encarta Virtual Globe 99 uses Microsoft Internet Explorer technology to display and print textual content. One feature of this technology allows you to print all documents linked to a single article.

If this feature is enabled, up to 180 documents may be printed when you attempt to print a single article. Encarta Virtual Globe does not respond until all of the linked documents are printed.

Additional query words: multi multi-media media mm world atlas evg

Keywords: kbinterop kbprb kbprint kbui KB193370


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