KB193121 - Cannot Connect to DFS Leaf a Second Time If Server Is a NetWare Server

Article ID: 193121

Article Last Modified on 11/1/2006

Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q193121

SYMPTOMS

If an attempt is made to connect to a Distributed File System (Dfs) leaf a second time, the following error message occurs if the referral points to a Novell NetWare server:

The Network Name Cannot Be Found

CAUSE

This problem occurs because the Multiple UNC (uniform naming convention) Provider (MUP) is using the wrong redirector to process the request.

RESOLUTION

To resolve this problem, obtain the latest service pack for Windows NT 4.0 or the individual software update. For information on obtaining the latest service pack, please go to:

http://www.microsoft.com/windows/servicepacks/ -or-
152734 how to obtain the latest windows nt 4.0 service pack

For information on obtaining the individual software update, contact Microsoft Product Support Services. For a complete list of Microsoft Product Support Services phone numbers and information on support costs, please go to the following address on the World Wide Web:

http://support.microsoft.com/directory/overview.asp

STATUS

Microsoft has confirmed that this is a problem in Windows NT 4.0. This problem was first corrected in Windows NT 4.0 Service Pack 5.

Additional query words: 4.00

Keywords: kbhotfixserver kbqfe kbbug kbfix kbqfe KB193121