XCLN: UPS Service causes Outlook 98 Setup to Fail
Article ID: 193116
Article Last Modified on 11/3/2004
APPLIES TO
- Microsoft Outlook 98 Standard Edition, when used with:
This article was previously published under Q193116
SYMPTOMS
When you attempt to install Microsoft Outlook 98 on a computer that has an
uninterruptible power supply (UPS) service running, you may receive the
following message at the end of the Setup program:
Installation is incomplete
Setup will now restart Windows. Save any work and close all applications
before clicking OK.
The following Outlook 98 and Internet Explorer 4.01 components were not
installed.
Corporate or E-Mail Workgroup
CAUSE
UPS service is running.
WORKAROUND
Remove Outlook 98 using the Add/Remove Programs tool in Control Panel.
Stop the UPS service (Control Panel, Services), and run the Outlook 98
Setup program again.
Additional query words: 8.5
Keywords: kbprb KB193116