Unable to Click a Command on a Menu on a Menu
Article ID: 193007
Article Last Modified on 1/23/2007
APPLIES TO
- Microsoft Windows 98 Standard Edition
This article was previously published under Q193007
SYMPTOMS
When you try to use a submenu on a menu, you may not be able to select a
command on the submenu. Instead, when you try to point to a command on a
submenu, you may open another menu, and the submenu may close. For
example, this may occur if you click New on the File menu in Windows
Explorer, and then try to point to a command on this submenu. When you do
so, another menu (such as Edit, View, or another menu on the menu bar) may
open. This behavior may occur in any of the following programs or tools:
- Windows Explorer
- Internet Explorer
- My Computer
RESOLUTION
To work around this problem, move the program or tool's window up (away
from the taskbar), maximize the program or tool, or use the ARROW keys to
navigate to a submenu on a menu.
STATUS
Microsoft has confirmed this to be a problem in Windows 98.
Additional query words: 98
Keywords: kbprb kbui KB193007