KB192969 - Err Msg: DTOLE Caused an Invalid Page Fault in Module...

Article ID: 192969

Article Last Modified on 3/29/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95
Microsoft Windows Millennium Edition

This article was previously published under Q192969

If this article does not describe the error message that you are receiving, view the following Microsoft Knowledge Base article to view more articles that describe error messages:

315854 Windows 98 and Windows Me Error Message Resource Center

SYMPTOMS

When you are running Windows 95 or Windows 98, you may receive any of the following error messages:

DTOLE caused an invalid page fault in module KERNEL32.DLL

-or-

PROCDB caused a General Protection Fault in module Kernel32.dll

CAUSE

This behavior can occur if you have installed the Hewlett-Packard PictureLink software that is included with the Hewlett-Packard OfficeJet drivers.

RESOLUTION

To resolve this issue, contact Hewlett-Packard for an update for this software.

To work around this issue, move the Hppicture.lnk file from the Startup folder. This eliminates the error message at startup, but you should still obtain the updated drivers.

Additional query words: hp dtole exe kernel32 dll

Keywords: kb3rdparty kberrmsg kbgpf kbinvalidpagefault kbkern32dll kbprb KB192969