Knowledge Base

Problems Opening or Saving a Policy File That Contains a Group

Article ID: 192938

Article Last Modified on 1/23/2007

Microsoft Windows 98 Standard Edition
Microsoft Windows 95

This article was previously published under Q192938

SYMPTOMS

When you attempt to add a group to a policy file using System Policy Editor (Poledit.exe), you may experience either of the following symptoms:

When you attempt to save the policy file, you receive the following error message:

Unable to save <filename>: error 1010 occurred
When you attempt to open the policy file containing the group you added, up to three groups appear with similar names. The groups are distinguished only by random symbols appended to each group name.

CAUSE

This issue can occur if the group name contains more than 39 characters.

RESOLUTION

To prevent this issue from occurring, use 39 characters or less when naming groups.

MORE INFORMATION

This problem occurs most often on Novell NetWare 4.x networks using NetWare Directory Services (NDS). When NDS is in use, NDS group names must be used instead of bindery-based group names.

Additional query words: poledit

Keywords: kberrmsg kbprb KB192938