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Printer Disappears If Ports Entry Contains More Than 255 Characters

Article ID: 192823

Article Last Modified on 11/1/2006

Microsoft Windows NT Server 4.0, Terminal Server Edition
Microsoft Windows NT Server 4.0 Standard Edition
Microsoft Windows NT Workstation 4.0 Developer Edition
Microsoft BackOffice Small Business Server 4.0
Microsoft BackOffice Small Business Server 4.0a
Microsoft Windows NT Server 4.0 Enterprise Edition

This article was previously published under Q192823

SYMPTOMS

A printer that has a port entry in the registry with more than 255 characters disappears when the spooler service is restarted. It is possible to have an entry of this length if printer pooling is used.

STATUS

Microsoft has confirmed this to be a problem in Windows NT version 4.0.

Keywords: kbbug kbfix KB192823