Knowledge Base

XCLN: OWA Next/Prev Buttons Skip Messages Intermittently

Article ID: 192727

Article Last Modified on 10/28/2006


APPLIES TO


This article was previously published under Q192727

SYMPTOMS

When you use the Outlook Web Access client to browse your Inbox, messages may be intermittently skipped if you open the last message and use the Previous (PREV) button to browse. Rather than the previous message being opened, one or more messages may be skipped in the Inbox contents.

WORKAROUND

To work around this problem, close the message you are viewing and select the previous message from the Inbox listing.

STATUS

Microsoft has confirmed this to be a problem in the Microsoft products listed at the beginning of this article.

Keywords: kbbug kbpending KB192727