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Keyboard Problems Using Internet Explorer with Acrobat File

Article ID: 192726

Article Last Modified on 1/23/2007

Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Internet Explorer 4.0 128-Bit Edition
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 5.0
Microsoft Internet Explorer 4.01 Service Pack 1
Microsoft Internet Explorer 4.0 128-Bit Edition

This article was previously published under Q192726

SYMPTOMS

While you are using Internet Explorer, you may lose some keyboard functionality. Keys that may not work may include the PAGE UP, PAGE DOWN, and arrow keys.

CAUSE

This behavior can occur if you have an Adobe Acrobat (.pdf) file open in Internet Explorer.

RESOLUTION

To work around this behavior, use any of the following methods:

Minimize and then restore the Internet Explorer window.
Use the Zoom buttons on the Acrobat toolbar.
Use the mouse to scroll through the file.

For additional information about resolving this problem, please contact Adobe Technical Support.

MORE INFORMATION

After you use the Zoom button above the status bar in the .pdf file, and then select any percentage of magnification, some keyboard keys may no longer function.

The third-party product discussed in this article is manufactured by a vendor independent of Microsoft; we make no warranty, implied or otherwise, regarding this product's performance or reliability.

Keywords: kbprb kb3rdparty KB192726